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    212 N. Gravel Rd Medina, NY 14103

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Ascom Telligence®

We're proud to carry the new generation of healthcare communications: the Ascom Telligence Patient Response System.



24 Support Line

We are here to help with
24/7 system support

(585) 205-3082


Ascom Telligence 5.0 Brochure


Ascom Telligence | Keeping care close at hand.

The fluid, dynamic nature of modern Healthcare renders conventional nurse call systems inefficient. For instance, frontline staff just don’t have the time to walk and assess individual service calls. What staff need is a system that supports mobility—that lets them communicate with patients and assess their needs while on the move.


Patients have similar needs. They need to feel connected to their mobile caregivers. They need systems that make it easy for them to communicate their needs. They need to feel some sense of control over their immediate environment.


Ascom Telligence addresses these and other issues. It connects patients, staff, clinical data, support services and medical devices. It helps simplify and smoothen communications and workflows between all the many actors involved in frontline care. The result? Better collaboration, more satisfied patients, and the best possible use of resources.



Why nurses need more efficient communication tools

The new generation of the Ascom Telligence Patient Response System is quite possibly the most advanced, most comprehensive solution for maximizing staff communication and collaboration.


  • Direct care time: Nurse's time with patients is less than 20% on average.
  • Number of staff per patient is close to 50 during a four-day hospital stay.
  • 77% of interuptions are related to communication, waiting or finding supplies.
  • 90% of nurses are still comunicating face-to-face, rather than digitally.


The new generation of healthcare communications:

Streamlining staff communication and collaboration

Ascom Telligence starts with efficient management of tasks and calls, enabling staff to easily manage and track calls while helping to ensure prompt responses with minimal steps.

Clinical workflows at the patient bedside

The voice of the patient

Ascom Telligence gives patients a strong, reliable voice. Stand-alone speech modules make it easy to expand direct patient-to-staff speech to care areas. Patients can control their environment such as blinds, TVs, radios, lighting and information systems. Patients can select a specific service request to help reduce response times and improve satisfaction.

Welcome to the new generation of healthcare communications: the Ascom Telligence Patient Response System.


Ascom Telligence is engineered for easy migration. It is backwards compatible with the Ascom systems you already have. And maybe even with cable architecture from other vendors. Such smooth migration makes it easy to expand your capabilities over time.